Legal & Compliance
Privacy Policy
Last updated: August 2026 · Effective immediately
1. Introduction
Pinned Marketing Agency ("Pinned", "we", "our", or "us") provides creative production, social media management, content strategy, video editing, influencer coordination, and website design services to businesses worldwide. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website (pinned.agency or temporary Cloudflare deployment) or submit an inquiry through our forms.
2. Information We Collect
We collect information directly from you when you submit our inquiry form or contact us via email, WhatsApp, or social channels:
- Contact Details: Your name, work email address, and messaging handle (if provided).
- Business Details: Your company or brand name, website URL, social media handles, and industry.
- Project Scope: The service category requested, estimated monthly budget range, and project goals or notes.
- Technical Data: Non-personally identifiable analytics data (e.g. browser type, operating system, approximate region, and page visit duration) collected via privacy-friendly Cloudflare Web Analytics without invasive tracking or cross-site profiling.
3. How We Use Your Information
We use the information we collect solely for legitimate business purposes:
- Evaluating project fit, scheduling consultations, and responding to your inquiry.
- Preparing custom proposals, scopes of work, and service estimates.
- Communicating with you regarding your service inquiries or active contracts.
- Ensuring the technical security, integrity, and performance of our website.
We do not sell, rent, or trade your personal information to third-party advertisers.
4. Third-Party Service Providers
To operate our static website and securely handle submissions, we partner with trusted service providers:
- Cloudflare: Website hosting, CDN, SSL encryption, and privacy-first web analytics.
- Formspree: Secure processing and delivery of inquiry form submissions to our team.
5. Data Retention & Security
We retain inquiry information only as long as necessary to review and respond to your request, or as required for ongoing client relationships and legal recordkeeping. We implement industry-standard technical measures (including HTTPS/TLS encryption) to protect your data against unauthorized access, loss, or alteration.
6. Your Rights & Contact
Depending on your jurisdiction (such as the GDPR in Europe or state privacy laws in the US), you have the right to request access to, correction of, or deletion of your personal data held by Pinned.
To exercise your rights or ask questions regarding this policy, please email us directly at getpinnedcompany@gmail.com.